Low Power or Low Battery life Notifications are initially sent when the device reports battery at 30% or less.
Once the battery has reached 30%, we will send additional low power notifications once per week until the device is dead.
There are several ways to see battery life and be notified of low power levels on your locks.
From the Dashboard health bar you'll see "Lock Power Ratings" and from the "System Status" you'll see the reported issue with a warning indication.
If you have signed up for Power Level Low (Low Power / Low Battery) notifications, you'll also receive an email with the following information:
Be sure to update the lock's settings with whether the replacement batteries are Alkaline or Lithium and be sure to never use rechargeable batteries with your lock.