How can we help?
Promoted articles
Getting Started
Getting Started Guides
- Connecting Your Lock to WiFi
- Device Registration
- EDGEstate by RemoteLock - The NEW Connect Portal
- RemoteLock -Start Here- Guide
- Getting Started Video
- RemoteLock Mobile App Overview
Information
Lock Installation
- 5i Deadbolt Installation
- 5i Deadbolt Installation - Handing the lock
- 5i Lever Installation
- OpenEdge BG (Formerly 3i) Installation
- 7i Installation
- OpenEdge BG (Formerly 3i) FAQs
Troubleshooting and Repairs
Lock Management
Connected Door Locks
- iCal Feed Integrations
- Door Locks: Overview
- Door Locks: Settings
- WiFi Connection, Reprogramming, and additional Network information
- Devices: Access
- Door Locks: Access Guests
Access User Management
Account Management
- Account Management Menu
- Account Settings
- Billing
- Members and Roles
- Permissions Explanation - Members and Roles
- Using Shared Device
Other
- Events explanation
- How to update your customer satisfaction rating
- Notifications and how they work
- Locations
- Notifications
- Account Administrators
Product Information
Product Manuals
- RemoteLock Internet Connection Setup Guide
- WiFi Provisioning Guide
- LS-5i (Deadbolt & Lever) User Manual
- DB 500R User Manual
- LS-6i User Manual
- LS-7i User Manual
ACS - Access Control System
ACS Hardware manuals and Diagrams
- MR52 Expansion Panel Wiring Schema
- Important Information for ACS Installation
- ACS 4 Door Wiring Diagram (EP1502)
- ACS 2 Door Wiring Diagram (EP1502)
- ACS 2 Door Wiring Diagram (EP1501)
- ACS 1 Door Wiring Diagram (EP1501)