ACS Configuration


ACS Devices and Components Video Explanation:


  • Add a Controller

  • Add an Expansion Panel

  • Doors: Settings/Naming

  • Adding Door Monitor or REX Device

  • Reset Controller

  • Detect Configuration

  • Devices Tab

  • Access Users and Guests

  • Events

  • Notifications

  • Notification History

  • Lock Time

  • Lock Action/Autolock Schedules

The Controller’s page can be accessed by going to Advanced then ACS.



If you need to change your subscription plan in order to use an ACS, this page will prompt you to compare available plans.


An ACS is divided into controllers, expansion panels, and door components. Each ACS starts with a controller and door components such as a keypad and locking mechanism. More doors can be added to a controller using an expansion panel.


In the Remotelock Portal, the ACS page is for adding and editing the controller while the Devices page is for managing the individual doors of the system.



Add a Controller

To add a new controller after a system has been mounted, wired, and powered, follow the section,

Adding an ACS device to the Remotelock Portal


In summary, connect the ethernet cord, click Add controller, name the controller, select a location, and enter the controller’s serial number. After this, you will click okay to run a detect configuration in order to complete enrollment.

Once the controller has been added it will appear in the list with a green status icon if it is properly connected to the internet. If the controller is having trouble connecting to the server or it is offline it will have a red status icon.


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Add an Expansion Panel

When adding an expansion panel to an existing kit, make sure the DIP switches are set to the proper address.

A section for expansion panel addressing can be found here, MR52 Addressing


Next, on the ACS page, find the options button (the three dots) for the controller that the panel is attached to, and click Detect Configuration.



This should bring up the two doors from each additional expansion panel under the Device tab.

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Door Settings/Naming

When a system is added by its controller serial number, at least two doors are added to the Devices page. The regular ACS configuration pairs Reader 1 with Output 1 and Reader 2 with Output 2. If this is not how the system is wired, then it should be changed to this scheme.

Doors can be found on the Devices page. Clicking on a door from the Devices page will take you to that door’s page, where there are a few tabs to click on the left. From a device listed on the devices page, you can also click the options button on the right.



From here, click Settings to go to that door’s Settings page. The Settings page is where a door can be re-named, where device schedules can be appended, the lock time can be changed, and where a door sensor or request to exit can be defined.


To change a door’s name, fill out the desired name in the name box of this settings page, then press Enter or click Save to apply changes.



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Adding Door Monitor or REX Device

A door monitor or DPS is a device that monitors the current position of the controlled door. The states are door open, door closed, door held open.

A REX is shorthand for Request to Exit, and is a device that activates with the purpose of unlocking the controlled door. A REX can be a push button or even a motion sensor.


To add a door monitor, confirm the input number that the device has been wired to on the board. In Door Settings, select this input number in the list given when clicking Door Monitor Input, then press enter or click Save.



To add a REX, confirm the input number that the device has been wired to on the board. In Door settings, press the “+” button next to “Add REX Device (Request to Exit)” and select the proper input number. Next press enter or click Save to confirm changes.




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Reset Controller

You can reset the controller by power cycling or pressing the on-board reset button (located next to the on-board clock battery) however the LP1501 does not have a reset button, so will need to be power cycled. Be sure to remove power to any emergency backup battery prior to attempting a power cycle.



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Bulk Erase

A bulk erase will fully delete most data stored on a controller, including configuration, guest and user credentials, schedules, inputs, and network related configurations. This is usually involved in troubleshooting.


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Detect Configuration

Detect Config re-downloads the entire configuration of an ACS. This includes relay mapping, schedules appended, inputs defined for REX or DPS, as well as guest and access user credentials. All these things will be re-applied during a detect configuration.

The detect configuration button can be found after clicking the options button (the three dots) of a desired controller on the ACS page.


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Devices Tab

The Devices Tab is one of the main tabs always present at the top of the page, and takes you to the Devices page where all individual devices are listed.


On the device page, the locked and unlocked status of each door is indicated by a red or green padlock icon. Doors can be temporarily unlocked by pressing the Temp Unlock button. To permanently unlock a door, click the slider switch next to the padlock, to the desired position. If a schedule has been applied, the permanent unlock/lock will expire depending on the next schedule action.


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Access Users and Guests

All access users and guests can be found by clicking the main tab labeled Access. Users and guests with access to a specific ACS door can be found by going to the devices page and clicking on the desired door. The page that comes up is that device’s access page, and you can navigate back to it by clicking the access tab to the left.



Updating an access user/guest access to include an ACS door, as well as creating a new user on an ACS door is the same as if the device was a WIFI lock. An article on access can be found here. Access Guests and Users


An article on adding mobile key credentials can be found here. Creating Mobile Key Credentials


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Events of a specific door can be found in the events tab on that door’s page. From Dashboard, click on the Devices tab. From the device page, click on a desired door, this will take you to that door’s page. From the door page, you can click on the Events tab to the left to view a report of activity for this door.


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A door’s page will have a notifications tab. Click “Add Notification for this ACS Door,” to add a new notification.


For more information on, go to Notifications documentation here. Notifications

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Notifications History

The Notification History tab, on a door’s page, will show a recording of all Email, text, and webhook notifications sent to subscribers.

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Lock Time

Lock time is the duration for which a selected door will remain unlocked for pin entries as well as temp unlocks and requests to exit. The lock time is defaulted to 5 seconds. Lock time for a specific door is found in that door’s settings. From Dashboard, go to Devices tab, click on the desired door, then click on the settings tab to the left.


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Lock Action/Autolock Schedules

Lock Action schedules can be used to lock and unlock the selected door on a daily schedule. Autolock schedules change the mode of the lock between autolock (default) and passage modes.

To append an already created schedule, go to the Devices tab, click on the desired door, then click the settings tab on that door’s page. There is a spot for an autolock schedule and a lock action schedule. Press enter or click Save to apply changes.


More information on schedules can be found here. Device Schedules

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