Adding Door Access to a Guest or User

To add additional door access or access to an entire location, select the desired Guest or User from the Access Tab.

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Once on the user or guest's view page, select Add Door Access.

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Next, you'll specify if the door access will be for the Entire Location, a Door Group, or an Individual Door (Note: These options may be limited depending on the subscription plan you have selected).  For Access Guests, if you would like to set a different start or end time associated with this door, either of the boxes you would like to update and edit the time. You can also assign a pre-created Access Schedule at this time. Finally, click Save.

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After creating the new door or location access, you should see a "Door Access Saved Successfully" notification at the bottom of the page. You'll also have the option to send the Access Instructions Email associated with this lock to the user. You'll be able to specify if you want to "Send at Selected Times", or "Don't Send" the email. If you choose to "Send at Selected Times", it will send the email at the time(s) you have designated by checking the boxes next to each time. 

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After specifying the email notification you would like to send, you should see the new door or location included on the guest or users page view.

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